Functional Skills & Competencies

Product Management | Project Management | Client Needs Assessment | Full Life Cycle Management | Product Roadmap | Product Launch | Agile | Scrum | Waterfall | RallyDev

 

·               Product Management – Cradle to grave management of products, leading cross-functional teams, owning product value propositions, and developing marketability specifications.

·               Project Management – Management of internal resources, development of project plans and timelines and assignment of critical tasks to ensure smooth flow of the product development.

·               Client Needs Assessment – Working with business clients & partners in defining, developing, and implementing profitable solutions while analyzing business needs across groups.

·               Full Life Cycle Management – Preparing functional specifications, implementing plans, developing use cases, managing testing scenarios, and facilitating Scrum ceremonies.

Employment Highlights

 

AT&Tplano, tx

PROJECT/PROGRAM MANAGEMENT (Mobility/Cloud/Billing)11/2013 – Present

·               Managed multiple simultaneous complex mobility projects in Agile/Waterfall environments

·               Spearheaded communications across global teams to align resources and tasks.

·               Monitored project financials, development timelines, and project milestones.

·               Led multiple projects using proprietary AT&T tools - PRISM, CMPM, and ATT CR Tool.

·               Identified and resolved issues; escalated to functional leadership to push resolution.

·               Managed User Stories / Iterations and provided SDLC reports using RallyDev for Agile.

·               Spearheaded sprint planning, daily stand-up meetings, retrospectives, release planning.

·               Tracked and communicated team velocity and sprint/release progress.

·               Adhered to Agile principles of collaboration, prioritization, team accountability & visibility.

·               Worked with Testing/QC teams to request approvals for Test Packages and coordinate code Defects via ReqPro & HP Application Lifecycle Management tools.

 

Tata consultancy services (TCS)plano, tx

PROJECT MANAGEMENT (Client Facing Business Development)08/2012 – 04/2013

·               Worked with onsite and offshore teams to manage and monitor complex IT projects requiring business systems data analysis and HW/SW product engineering requirements.

·               Developed documentation and supported the creation of product proposals in solving business problems for big data and mobility clients.

·               Areas of technology - ATG E-Commerce, SDLC, MDM, ETL, Big Data, BI.

·               Layoff due to lack of projects locally and my decision to not relocate out of the DFW area.

 

HP (Hewlett-packard)plano, tx

TECHNOLOGY CONSULTANT III (IT Process Management)6/2011 – 06/2012

·               Interfaced effectively with Business Stakeholders & IT Infrastructure teams.

·               Facilitated interactive online meetings to gather IT/business requirements.

·               Defined, developed and documented business requirements on SharePoint.

·               Identified system enhancements, documented business needs for internal clients.

·               Managed/coordinated UNIX/Oracle project objectives and deliverables.

·               Workforce Reduction initiative due to re-organization led to elimination of my role at HP.

 

sowana enterprises, llc.plano, tx

INDEPENDENT CONSULTANT (Multiple assignments)2008 – 2011

·               Identified and estimated the cost of projects related to IT business processes.

·               Documented requirements, and managed projects in an Agile/Scrum framework.

·               Consultant with KPMG - developed an IT Marketing Framework for Telecom client.

·               Created use case (UML - BPD) and requirements documentation for Telecom client.

·               Provided leadership and direction to geographically distributed project teams.

·               Landed a full-time Technology Consultant role with HP through online networking.

 

terremark worldwide, inc.irving, tx

PRODUCT MANAGEMENT (Product/ Market Analysis)08/2008 – 12/2008

·               Returned to Technology Product role in the field of network/cloud applications.

·               Utilized consulting skills to work with partners/vendors in identifying cloud solutions.

·               Spearheaded competitive & business analysis to include market & technology trends, comparison of available solutions, and product pricing strategy.

·               Maintained and updated the product catalog, including cost, price, and parts

·               2008 financial crash led to layoffs due to funding issues; forced to move to consulting.

 

siemens energy & automationarlington, tx

PRODUCT/PROJECT MANAGEMENT (Marketing Strategy)10/2006 – 06/2008

·               Returned to full-time role, managing flagship product, the postal sorting machine.

·               Managed multiple concurrent R&D/project budgets ranging from $100K to $5M.

·               Successfully developed SW solution to enhance usability/productivity of existing product.

·               Interfaced with customers to identify business needs & implement useful changes.

·               Transitioned to Terremark since Product role at Siemens not effective in market with one big customer – the USPS - dictating product enhancements and facing financial losses in billions.

 

ERICSSON, INC.PLANO, tx

PROGRAM/PROJECT MANAGEMENT (Market Introduction)07/2005 – 09/2006

·               Contract role to define deliverables for market readiness of wireless products & services.

·               Successfully drove implementation of VoIP desk phones within Ericsson’s Plano facility.

·               Managed cross-functional delivery process via formal control of deliverables.

·               Spearheaded and managed multiple concurrent projects across technologies.

·               Maintained processes/resources to fulfill TQM initiatives, and to align with requirements.

 

 

SECURUS TECHNOLOGIES, INC.dALLAS, tx

PRODUCT MANAGEMENT (Marketing Strategy)03/2003 – 06/2005

·               First Product Manager at the company to manage flagship product life cycle.

·               Established Product Management and Release Management discipline.

·               At CEO’s bequest, created unique security/authentication processes.

·               Awarded three process patents – details provided in Patents section on next page.

·               Analyzed market profitability for corporate-wide security product lines.

·               Visited customer sites to guide tech support effectively respond to customer inquiries.

·               Prepared product marketing documentation, including RFP responses.

·               Corporate merger with biggest competitor led to dilution of work and layoff.

 

 

COMMONWEALTH TELEPHONE ENTERPRISESDALLAS, PA

PRODUCT DEVELOPMENT/MANAGEMENT 12/2001 – 07/2002

·               Hired on to this role for a short-term assignment to implement IP PBX solutions.

·               Applied VoIP skills to engage vendors/suppliers & develop turnkey IP PBX solutions.

·               Utilized Marketing skills to lead new business development and customer management. 

·               Authored product definitions, financial reports, product presentations for VoIP security.

·               Managed the development of Unified Messaging solutions; supported market analysis.

·               Relieved of duty after completing assignment and opting to return to home-base (Dallas, TX).

 

NORTEL NETWORKS corporationRICHARDSON, TX

PRODUCT MANAGEMENT (Product/Market Analysis)09/2000 – 09/2001

·               Leveraged Telecom market/tech skills to identify business needs & develop VoIP solutions.

·               Added revenue streams to hardware products by developing creative SW solutions.

·               Championed products across departments and geographically diverse stakeholders.

·               Helped enhance the functionality of the Contivity VPN switch with a VoIP solution.

·               Led market research, identified emerging technology trends, and introduced product strategy to facilitate the development of VoIP solutions over existing platforms.

·               Authored MRD, BRD, business plans, product roadmaps and planning presentations.

·               My role succumbed to a massive layoff forcing transition to Commonwealth Telephone.

 

 

SPRINT CORPORATIONDallas, TX

PROGRAM/PRODUCT MANAGEMENT (E-Business Strategy)08/1999 – 07/2000

·               Utilized marketing skills to work with E-Business technology partners/vendors.

·               Guided high-performance technology team to co-develop E-Business solutions.

·               Technologies included EBPP, Single Sign-On, Data Security (to comply with PCI-DSS).

·               Leveraged research skills to identify emerging tech impacting online customer experience.

·               Held full P&L and financial reporting responsibility for technology products & solutions.

·               Assessed marketability of online solutions impacting the online customer experience.

·               Recruited by Sprint’s largest technology provider, Nortel, due to my Telecom experience.

 

SPRINT CORPORATIONOverland Park, KS

MARKETING MANAGEMENT (Broadband Solutions Marketing)08/1998 – 08/1999

·               Selected after authoring white paper on impact of emerging technology on Broadband.

·               Assessed technology and competitive positioning by identifying market trends.

·               Spearheaded ad hoc competitive intelligence deliverables via monthly newsletter.

·               Prepared executive analyses & provided tailored flow of information to guide strategy.

·               Recommended by boss to move into Product role due to my creative insights on products.

 

Formal Education& Professional Training

 

 

 

Graduate School 

 

MBA - Marketing & Finance	Santa Clara University, Santa Clara, CA, USA
MS - Economics	Kansas State University, Manhattan, KS, USA

 

 

Professional Coursework Completed in 2012 - SkillSoft Professional Training

 

Target Concentration	Relevant Coursework Completed
Marketing Strategy and Online Branding	Competitive Strategies for a Global Marketplace Surpassing the Competition Introduction to Online Branding The Online Branding Environment Strategies for Building and Online Brand
Project Management Professional – PMP (In progress) Certified Scrum Master – CSM (In progress)	Managing Projects within Organizations Project Management Overview Project Management Process Groups Introduction to IT Project Management
Program Management	Introduction to Program Management Program Life Cycle and Benefits Management

 

My US Patents in Technology

 

1	8,670,533	Systems and methods for management and dissemination of information from a controlled environment facility	Awarded: March 11, 2014
2	7,519,169	Systems and methods for management and dissemination of information from a controlled environment facility	Awarded: April 14, 2009
3	7,278,028	Systems and methods for cross-hatching biometrics with other identifying data	Awarded: October 02, 2007

 

 

Professional Certifications

 

·          Certified Business Intelligence Specialist

(Kirk Tyson's Business Intelligence Institute)

·          CCSP 2008 for Web Application Delivery

(Citrix Systems, Inc.)

·          CCSP 2008 for Windows Application Delivery

(Citrix Systems, Inc.)